Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Why do ethnic minority people have such different experiences of customer service? Read More Pioneer Project, Customer Experience Holly Marsh 8/18/22 Pioneer Project, Customer Experience Holly Marsh 8/18/22 What can Covid teach us about tackling the climate crisis? Read More Pioneer Project, Customer Experience, Innovation Holly Marsh 3/31/22 Pioneer Project, Customer Experience, Innovation Holly Marsh 3/31/22 NFTs…a tech solution in need of a customer problem? Read More Pioneer Project, Customer Experience Holly Marsh 3/9/22 Pioneer Project, Customer Experience Holly Marsh 3/9/22 Blog Post: Meaningless Measurement Read More Pioneer Project, Forum Write Up Holly Marsh 1/31/22 Pioneer Project, Forum Write Up Holly Marsh 1/31/22 The Customer Copernicus with a Cause Read More Pioneer Project, Innovation Holly Marsh 12/8/21 Pioneer Project, Innovation Holly Marsh 12/8/21 Innovating from the margins Read More Pioneer Project, Customer Experience Holly Marsh 8/13/21 Pioneer Project, Customer Experience Holly Marsh 8/13/21 Question Time Read More Forum Write Up Holly Marsh 7/29/21 Forum Write Up Holly Marsh 7/29/21 Copernicus, Customers and Companies – how to be customer-led Read More Customer Experience, Pioneer Project Holly Marsh 7/27/21 Customer Experience, Pioneer Project Holly Marsh 7/27/21 Do Not Reply: The Hidden Cost of Bad Customer Experience Read More Customer Experience, Innovation, Strategy, Purpose, Forum Write Up, Leadership, Pioneer Project Holly Marsh 4/26/21 Customer Experience, Innovation, Strategy, Purpose, Forum Write Up, Leadership, Pioneer Project Holly Marsh 4/26/21 A Challenging Conversation – how to tackle the status quo successfully Read More Customer Experience, Purpose, Pioneer Project Holly Marsh 11/26/20 Customer Experience, Purpose, Pioneer Project Holly Marsh 11/26/20 You’ll never be truly customer-centric until you love your customers Read More Customer Experience Holly Marsh 1/28/20 Customer Experience Holly Marsh 1/28/20 Third room lucky Read More Inclusive Insight Holly Marsh 1/3/20 Inclusive Insight Holly Marsh 1/3/20 Transport for London: Making sense of road traffic injuries Read More Inclusive Insight Holly Marsh 1/1/20 Inclusive Insight Holly Marsh 1/1/20 Channel 4: Understanding the TV viewing choices of ethnic minority audiences Read More
Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Customer Experience, Inclusive Insight Holly Marsh 4/3/23 Why do ethnic minority people have such different experiences of customer service? Read More
Pioneer Project, Customer Experience Holly Marsh 8/18/22 Pioneer Project, Customer Experience Holly Marsh 8/18/22 What can Covid teach us about tackling the climate crisis? Read More
Pioneer Project, Customer Experience, Innovation Holly Marsh 3/31/22 Pioneer Project, Customer Experience, Innovation Holly Marsh 3/31/22 NFTs…a tech solution in need of a customer problem? Read More
Pioneer Project, Customer Experience Holly Marsh 3/9/22 Pioneer Project, Customer Experience Holly Marsh 3/9/22 Blog Post: Meaningless Measurement Read More
Pioneer Project, Forum Write Up Holly Marsh 1/31/22 Pioneer Project, Forum Write Up Holly Marsh 1/31/22 The Customer Copernicus with a Cause Read More
Pioneer Project, Innovation Holly Marsh 12/8/21 Pioneer Project, Innovation Holly Marsh 12/8/21 Innovating from the margins Read More
Pioneer Project, Customer Experience Holly Marsh 8/13/21 Pioneer Project, Customer Experience Holly Marsh 8/13/21 Question Time Read More
Forum Write Up Holly Marsh 7/29/21 Forum Write Up Holly Marsh 7/29/21 Copernicus, Customers and Companies – how to be customer-led Read More
Customer Experience, Pioneer Project Holly Marsh 7/27/21 Customer Experience, Pioneer Project Holly Marsh 7/27/21 Do Not Reply: The Hidden Cost of Bad Customer Experience Read More
Customer Experience, Innovation, Strategy, Purpose, Forum Write Up, Leadership, Pioneer Project Holly Marsh 4/26/21 Customer Experience, Innovation, Strategy, Purpose, Forum Write Up, Leadership, Pioneer Project Holly Marsh 4/26/21 A Challenging Conversation – how to tackle the status quo successfully Read More
Customer Experience, Purpose, Pioneer Project Holly Marsh 11/26/20 Customer Experience, Purpose, Pioneer Project Holly Marsh 11/26/20 You’ll never be truly customer-centric until you love your customers Read More
Customer Experience Holly Marsh 1/28/20 Customer Experience Holly Marsh 1/28/20 Third room lucky Read More
Inclusive Insight Holly Marsh 1/3/20 Inclusive Insight Holly Marsh 1/3/20 Transport for London: Making sense of road traffic injuries Read More
Inclusive Insight Holly Marsh 1/1/20 Inclusive Insight Holly Marsh 1/1/20 Channel 4: Understanding the TV viewing choices of ethnic minority audiences Read More
