Pioneer Interviews
Customer Pioneers see the world from the outside-in. They understand what people really value and trailblaze on their behalf. It isn’t easy, it takes bold thinking and brave decision-making. Find out how some of our most creative and innovative business leaders have overcome challenges to make life better for customers and achieved lasting success.
The Pioneer interview with... Vijay Tank
Vijay Tank - the accountant with an interest in people who helped take energy giant E.On from worst to first
The Pioneer interview with... Tracy Abraham
Giving customers what they want when they didn’t know that’s what they wanted, at Channel 4, Monzo and Tesco Bank
The Pioneer interview with... Mark Aitchison
Building a £2 billion business by putting customers and colleagues first
The Pioneer interview with... Richard Gomersall
Richard shows how it’s possible to be a customer pioneer in any indusrty, even the funeral business
The Pioneer interview with... Terry Corby
From making Accenture into a B2B customer pioneer...to pioneering to keep small businesses afloat
The Pioneer interview with... Tim Lee, Mindful Chef CEO
Helping an ethical BCorp start-up become a pioneering part of a global multinational in a customer-led way.
The Pioneer interview with... Sarah Gillard
Helping John Lewis pioneer for the people it serves once again
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